Returns & Refunds
At Copper & Sage, we truly hope you will adore everything you purchased from us! However, we know sometimes things just don't work out. Should you need to return something, we do offer a few options!
Return Eligibility Requirements
All items eligible for return may be returned for store credit only.
- Items must be returned unworn & unwashed in addition to being smoke, deodorant, make-up and damage free.
- Original tags (if applicable) must be attached & intact.
- If you believe you have received a damaged or defective item, please contact us within 3 business days of receipt.
- Final Sale items will not be accepted for return.
How to Return Eligible Items
Return for an exchange:
- We cannot provide exchanges or holds due to limited inventory. If an exchange is needed, please place a new order for the item(s) & return the other item(s).
Return for a refund:
- All items eligible for return may be returned for store credit only.
Return for store credit:
- Must be postmarked within 30 days of the delivery date.
- Return shipping costs are the customer's responsibility.
When mailing a return:
- Please ensure your items are securely packaged! We are not responsible for items that are lost or damaged during their return to our store.
- Please provide your full name, order number, phone number & email address with the return.
- Send all returns to:
- ATTN: Copper & Sage Returns
- 182 S Brighton Park Ct. St. Charles, MO 63303
- Returns are processed within 5 business days of receipt. You will be emailed when we process your return.