Returns & Refunds

At Copper & Sage, we truly hope you will adore everything you purchased from us! However, we know sometimes things just don't work out. Should you need to return something, we do offer a few options! 

Return Eligibility Requirements

All items eligible for return may be returned for store credit only. 

  • Items must be returned unworn & unwashed in addition to being smoke, deodorant, make-up and damage free. 
  • Original tags (if applicable) must be attached & intact. 
  • If you believe you have received a damaged or defective item, please contact us within 3 business days of receipt. 
  • Final Sale items will not be accepted for return.

How to Return Eligible Items

Return for an exchange:

  • We cannot provide exchanges or holds due to limited inventory. If an exchange is needed, please place a new order for the item(s) & return the other item(s).

Return for a refund:

  • All items eligible for return may be returned for store credit only. 

Return for store credit:

  • Must be postmarked within 30 days of the delivery date.
  • Return shipping costs are the customer's responsibility. 

When mailing a return:

  • Please ensure your items are securely packaged! We are not responsible for items that are lost or damaged during their return to our store. 
  • Please provide your full name, order number, phone number & email address with the return. 
  • Send all returns to:
    • ATTN: Copper & Sage Returns
    • 182 S Brighton Park Ct. St. Charles, MO 63303
  • Returns are processed within 5 business days of receipt. You will be emailed when we process your return.